Returns & Exchanges
At Wofeel London, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for items in their original, unused condition. If your order isn't quite right, we've made our exchange and refund process simple and transparent.
Initiate Your Return
Log into our online portal with your order number and email address to select the items you wish to return and receive a return authorization.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original state.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location across the UK.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing